Privacy Policy
Zeari Digital Solutions (referred to as “Company,” “us” or “we”) recognizes
that your privacy is important.
This Policy discloses the privacy practices for Zeari Digital Solutions’
website (the “Site”), as well as related products and services we may offer
to you (the “Service”). This Policy also covers how personal and other
information that we receive or collect about you and your clients (“Clients”)
is treated. Please read the information below to learn the following regarding
your use of this Site.
We reserve the right to change this Privacy Policy from time to time.
We will notify you about significant changes in the way we treat personal
information by sending a notice to the primary email address specified
in your account, by placing a prominent notice on our site, and by updating
any privacy information on this page. Your continued use of the Site and/or
Services available through this Site after such modifications will constitute
your (a) acknowledgment of the modified Policy, and (b) your agreement
to abide and be bound by that Policy.
IMPORTANT: BY USING THE SITE AND/OR OFFERINGS AVAILABLE ON THIS SITE,
YOU GIVE YOUR CONSENT THAT ALL PERSONAL DATA THAT YOU SUBMIT MAY BE PROCESSED
BY US IN THE MANNER AND FOR THE PURPOSES DESCRIBED BELOW. IF YOU DO NOT
AGREE TO THESE TERMS AND CONDITIONS, DO NOT USE THE SITE.
1. Types of Information We Collect
In order to better provide you with our Service, we collect two types
of information about our users: Personally Identifiable Information (“PII”)
and Aggregate Information.
Personally Identifiable Information: This refers to information that lets
us know the specifics of who you are. When you engage in certain activities
on this Site, such as registering for an account, downloading or purchasing
a product or service, submitting content and/or posting content in a public
forum on this Site, or sending us feedback, we may ask you to provide certain
information about yourself.
Examples of PII may include your first and last name, email address, mailing
address (including zip code), employer, job title and department, telephone
and facsimile numbers, and other identifying information. When ordering
products or services on the Site, you may be asked to provide a credit
card number.
Aggregate Information: This refers to information that does not by itself
identify a specific individual. We gather certain information about you
based upon where you visit our Site and what other sites may have directed
you to us. This information, which is collected in a variety of different
ways, is compiled and analyzed on both a personal and an aggregated basis.
This information may include the Website’s Uniform Resource Locator (“URL”)
that points to the site you just came from, which URL you go to after visiting
our Site, what browser you are using, and your Internet Protocol (“IP”)
address.
2. How We Collect and Use Information
Zeari Digital Solutions does not collect any PII about you unless you
voluntarily provide it to us. However, you may be required to provide certain
PII to us when you elect to use certain products or services available
on the Site. These may include: (a) registering for an account on our Site;
(b) uploading individual transaction data obtained from your third-party
invoicing or accounting applications (for example, “QuickBooks,” “Xero,”
“Clio” etc.), (c) uploading user-generated content and other information
uploaded to the Site (d)sending us an email message; (e) submitting a form
or transmitting other information by telephone or letter; or (e) submitting
your credit card or other payment information when ordering and purchasing
products and services on our Site.
We will primarily use your PII to provide product or service offerings
to you. We will also use certain forms of PII to enhance the operation
of our Site, improve our internal marketing and promotional efforts, statistically
analyze Site use, improve our product and service offerings, and customize
our Site’s content, layout, and services. We may use certain information
about you without identifying you as an individual to third parties. We
do this for purposes such as analyzing how the Service is used, diagnosing
service or technical problems, maintaining security, and personalizing
content. We may also use PII to deliver information to you and to contact
you regarding administrative notices. Finally, we may use your PII to resolve
disputes, troubleshoot problems, and enforce our agreements with you, including
our Site Terms of Use, and this Privacy Policy.
We may also collect or our third-party advertising partners may collect,
certain Aggregate Information. For example, we may use your IP address
to diagnose problems with our servers, software, to administer our Site,
and gather demographic information. Our third-party advertising partners
may also provide us with aggregate, but not individual reports that will
tell us how many ads were presented and clicked upon at our Site.
3. Cookies
Depending on how you use our Site, we will store cookies on your computer
in order to collect certain aggregate data about our users and to customize
certain aspects of your specific user experience. A cookie is a small data
text file that is stored on your computer that uniquely identifies your
browser. Cookies may also include more personalized information, such as
your IP address, browser type, the server your computer is logged onto,
the area code and zip code associated with your server, and your first
name to welcome you back to our Site. We may use cookies to perform tasks
such as: monitoring aggregate site usage metrics, storing and remembering
your passwords (if you allow us to do so), storing account and advertising
preferences that you have set, and personalizing the Services we make available
to you. However, we do not use cookies to track your browsing behaviors.
Most browsers are initially set up to accept cookies, but you can reset
your browser to refuse all cookies or to indicate when a cookie is being
sent. However, some aspects of the Site may not function properly if you
elect to disable cookies.
4. Release of Information
Zeari Digital Solutions will not sell, trade, or rent your PII to others.
We do provide some of our product and service offerings through contractual
arrangements made with affiliates, service providers, partners, and other
third parties (“Service Partners”). We and our Service Partners may need
to use some PII in order to perform tasks between our respective sites,
or to deliver products or services to you. For example, we must release
your credit card information to the card-issuing bank to confirm payment
for products and services purchased on this Site; release your address
information to the delivery service to deliver products that you ordered,
and provide order information to third parties that help us provide customer
service.
We will encourage our Service Partners to adopt and promote strong privacy
policies. However, the use of your PII by our Service Partners has governed
by the respective privacy policies of those providers and is not subject
to our control. Except as otherwise discussed in this Privacy Policy, this
document only addresses the use and disclosure of information we collect
from you. Other Sites accessible through this Site, including our Advertising
and Service Partners, have their own privacy policies and data collection,
use, and disclosure practices. Please consult each Site’s privacy policy.
We are not responsible for the policies or practices of third parties.
Occasionally we may be required by law enforcement or judicial authorities
to provide PII to the appropriate governmental authorities. In such cases,
we will disclose PII upon receipt of a court order, subpoena, or to cooperate
with a law enforcement investigation. We fully cooperate with law enforcement
agencies in identifying those who use our services for illegal activities.
We reserve the right to report to law enforcement agencies any activities
that we in good faith believe to be unlawful.
We may also provide Aggregate Information about our customers’ sales,
traffic patterns, and related Site information to third-party advertisers,
but these statistics do not include any Personally Identifiable Information.
5. Updating and Correcting Information
We believe you should have the ability to access and edit the PII that
you have provided to us. You may change any of your PII in your account
online at any time by linking to your account in accordance with instructions
posted elsewhere on this Site.
We encourage you to promptly update your PII if it changes. You may ask
to have the information on your account deleted or removed; however, some
information, such as past transactions, logs of technical support calls,
or other information may not be deleted. In addition, it may be impossible
to completely delete your information without some residual information
because of backups.
6. User Choices on Collection and Use of Information
We may, from time to time, send you emails regarding new products and
services that we feel may interest you. In addition, if you indicated upon
registration that you are interested in receiving offers or information
from us and our partners, we may occasionally call or send you direct mail
about products and services that may be of interest to you. Only Zeari
Digital Solutions (or agents working on behalf of ZDS and under confidentiality
agreements) will send you these solicitations, and only if you have previously
indicated that you wish to receive them. If you do not want to receive
solicitations from us, you can “opt-out” by accessing your account online
editing your account information to no longer receive such offers and mailings.
You also have choices with respect to cookies, as described above. By
modifying your browser preferences, you have the choice to accept all cookies,
to be notified when a cookie is set, or to reject all cookies. If you choose
to reject all cookies some parts of our Site may not work properly in your
case.
7. Security of Your PII
At our Site, you can be assured that your PII is secure, consistent with
current industry standards. We strive to take appropriate security measures
to protect against unauthorized access to or unauthorized alteration, disclosure,
or destruction of your PII. For example:
• We work hard to ensure that the data we collect is reliable, accurate,
complete, and current. We encrypt all PII, to prevent unauthorized parties
from viewing such information when it is transmitted to us. We also only
keep collected information: only for as long as reasonably necessary and
use it only for the purposes for which it was collected or to comply with
any applicable legal or ethical reporting or document retention requirements.
• We limit access to PII only to specific employees, contractors, and
agents who have a reasonable need to come into contact with your information.
For example, we may provide members of our technical support team with
limited access to your account to allow them to troubleshoot problems you
may be having with the Site.
• Additionally, we also employ some physical, electronic, and procedural
safeguards to protect PII. Our secure servers and our data centers are
protected by industry-standard encryption, and our servers reside behind
firewalls and employ high-level password protection.
• Finally, access by you to your PII is available through a password and
unique customer ID selected by you. This password is encrypted. We recommend
that you do not divulge your password to anyone.
To most effectively serve you, credit card transactions and order fulfillment
are handled by established third-party banking institutions and processing
agents (such as e.g. PayPal). They receive the information needed to verify
and authorize your credit card or other payment information and to process
and ship your order.
Unfortunately, no data transmission over the Internet or any wireless
network can be guaranteed to be 100% secure. As a result, while we strive
to protect your PII, you acknowledge that: (a) there are security and privacy
limitations inherent to the Internet which are beyond our control; and
(b) the security, integrity, and privacy of all information and data exchanged
between you and us through this Site cannot be guaranteed. As we have no
control or ability to monitor the security of your device, you should take
measures reasonably available to secure your device.
If PII is compromised as a result of a breach of security, Zeari Digital
Solutions will promptly notify those persons whose PII has been compromised,
under the notification procedures set forth in this Privacy Policy, by
email, or as otherwise required by applicable law. You agree to immediately
notify us and your Clients if you have experienced a breach of security
on your device which may have affected the security of our Site or Service.
8. Miscellaneous
You must be at least 18 years old to have our permission to use this Site.
By agreeing to Our Policy, you are hereby confirming that you are at least
18 years old. Our policy is that we do not knowingly collect, use or disclose
PII about minor visitors.
You should also be aware that when Personally Identifiable Information
is voluntarily disclosed (i.e. your name, email address, etc.) in the discussion
forums or other public areas on this Site, that information, along with
any information disclosed in your communication, can be collected and used
by third parties and may result in unsolicited messages (including unwanted
spam messages) from third parties. Such activities are beyond our control
and this Policy does not apply to such information. Please consult our
Site Terms and Conditions of Use Agreement for our Site Conduct policies.
If you have any questions, concerns, or inquiries about our Privacy Policy,
or our use of your PII, or our privacy practices, please contact us at:
support@zeari.com. You can also reach our Privacy Compliance Officer by
sending written correspondence to:
Zeari Digital Solutions LLC is a Pierpont International Holdings Inc.
company
Email: support@zeari.com
Attn: Privacy Compliance Officer
9. GDPR: European or UK data subjects
Our clients use the HighLevel software to collect and process the personal
data of individuals, which may include individuals in the EU and/or the
UK. In particular, they use the software to manage their marketing lists
and campaigns, which includes the processing of the personal data of their
customers.
For the purposes of the GDPR (and the UK GDPR) HighLevel acts as a processor
of the personal data of data subjects. The controller of the data subjects’
personal data is either our client or the clientele of our customers.
We only process such personal data according to our client's instructions
and in compliance with our obligations as a processor. We ensure that a
data processing agreement is entered into between us and our client in
order to ensure that appropriate safeguards are in place
